Terms & Conditions

1. Who you are contracting with

Leanboat Studio is operated by Valor Digital Internet LTDA (CNPJ 27.242.193/0001-43), Rua Honório de Barros 12, Flamengo, Rio de Janeiro, RJ 22250-120, Brazil (“we”, “us”). These terms apply when you create an account, subscribe, or use the service. If you are agreeing on behalf of a company, you confirm you are allowed to bind it, and “you” means that company.

2. What the service is

Leanboat Studio researches, drafts, schedules and publishes social media content for your brand, and reads back how each post performed so the next week is informed by the last. It is a service, not a licence to software you run yourself.

What is included is described on /pricing, and that page is part of these terms. If a figure here and a figure there ever disagree, the lower of the two is what you are owed and we will fix the page.

3. Your account

Keep your sign-in details to yourself, give us accurate contact and company information, and tell us promptly if you think someone else has access. You are responsible for what happens under your account, including approvals made by people you have given access to.

4. Payment, renewal and cancellation

• The subscription is billed monthly in advance and renews automatically until you cancel. Payment is handled by our payment processor; card details never reach us.
• The price is quoted in USD and excludes any tax due on the sale, which is added where it applies. Your bank or card issuer may add its own conversion charge, which is between you and them.
• You can cancel at any time. Cancellation takes effect at the end of the period you have already paid for, and the service keeps running until then. We do not pro-rate a part-used month.
• If you subscribed as a consumer under Brazilian law, you have seven days from signing up to change your mind and get the payment back in full, under article 49 of the Código de Defesa do Consumidor.
• If a payment fails and is not resolved, we may pause production and publishing until it is.
• If we change the price, we will tell you by email before it applies to you, and you can cancel before the new price takes effect.

5. Approval and publishing

Nothing publishes to your accounts without your approval. Unattended publishing is off by default; if you ever turn it on, you are asking us to publish approved-in-advance work on your behalf and you accept what goes out under that setting.

Approving a week means you have checked it. Once a post is published to a platform, we can ask that platform to remove it but we cannot undo the fact that it was published, and reach or engagement it collected in the meantime cannot be reversed.

6. Who owns the work

You do. Your brand file, your source material and every post produced for you are yours, and they stay yours if you stop subscribing. You grant us the licence we need to run the service for you — to store your material, draft from it, and publish it to the accounts you connected — and nothing wider than that.

We will not show your published work as an example anywhere public without your recorded consent. The service itself, including the software and the way it works, remains ours.

More on this in who owns the content.

7. Connected accounts and the platforms

You authorise each social account on that platform’s own login screen, and you can revoke it there or from inside the product at any time. Your use of Instagram, Facebook, LinkedIn or X is governed by their terms as well as ours, and we are not responsible when a platform changes its rules, its API, or its treatment of your account. Revoking access will stop us publishing.

8. What the content is drafted with

Posts are drafted by AI from your own brand material and reviewed by you before they go out. That review is the point: you are the publisher of record for anything you approve, and you are responsible for the factual claims, offers, prices and dates in it. If your local rules require disclosing AI-assisted content, that disclosure is yours to make — see the AI disclosure answer.

9. Acceptable use

You may not use the service to publish or process:

• anything unlawful, or anything that infringes someone else’s rights;
• material you do not have the rights to use, including photographs and music;
• claims about your product that you cannot support;
• content impersonating another person, brand or organisation;
• harassment, hate, or sexual content involving minors;
• anything that would break the rules of the platform it is published to.

We may refuse to produce or publish something on these grounds, and we may suspend an account that keeps pushing at them. Where we can, we will tell you why first.

10. What we do and do not promise

We promise to run the service with reasonable care and skill. We do not promise particular results — follower growth, reach, engagement or sales are decided by the platforms and your audience, not by us. We do not promise the service is uninterrupted: platforms have outages, APIs change, and we take the service down occasionally to work on it.

Leanboat Studio is a young product and we say so plainly on /security rather than implying certifications we do not hold.

11. Liability

Nothing here limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud. Subject to that, neither of us is liable to the other for lost profits, lost revenue, lost data or indirect losses, and our total liability arising out of these terms is limited to the fees you paid in the twelve months before the claim arose.

12. Suspension and termination

You can leave at any time under clause 4. We may suspend or end your subscription if you materially break these terms, if payment fails and stays unresolved, or if we are required to. If we end the service entirely, we will give you reasonable notice and refund the unused part of any period you have paid for.

After termination, your published posts stay where they are, on your own accounts, under your control. You can ask us to delete what we hold — see the Privacy Policy.

13. Changes to these terms

We may update these terms as the product changes. If a change materially affects you, we will tell you by email before it takes effect, and continuing to use the service after that date means you accept the new version. Every version carries an effective date at the top.

14. Governing law

These terms are governed by the laws of the Federative Republic of Brazil, and the courts of the Comarca of Rio de Janeiro, RJ hear any dispute. If you contract as a consumer under the Código de Defesa do Consumidor, the rights that law gives you are untouched by anything here, including your right to bring a claim where you live. Before going to court, please write to us — most disagreements are cheaper to fix by email.

15. Contact

Questions about these terms, and security problems, go to hello@leanboat.io. If you find a security problem we would rather hear about it before anyone else does.